ESTIMATED SHIPPING TIMES
COVID-19: We are working hard with our partners to find the best shipping channels for every country, however every country is operating differently and changing their policies daily. For this reason you might experience shipping delays. We really appreciate your patience and understanding. We promise you will get your order.
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can! Please allow 1-3 Business Days for your order to be shipped (with up to 6 business days at peak times). Once picked-up by the shipping company, estimated shipping times currently are as follows:
|United States||7-20 business days|
|Canada||20-40 business days|
|United Kingdom||7-14 business days|
|Australia||12-20 business days|
|Asia||7-20 business days|
|Europe||10-20 business days|
|Rest of the World||10-25+ business days|
The shipping times above are estimates. We monitor shipping times constantly in order to choose the best shipping method for your package. Unfortunately, delivery delays can occur.
We are not responsible for any deliveries that may be affected by customs, natural occurrences, transfers between carriers, strikes or delays due to high volumes. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you.
IS SHIPPING FREE?
Shipping is free WORLDWIDE on ALL PRODUCTS!
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD except for European countries which are liable to pay an additional VAT of 15%. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office. Usually, there are no custom or tax charges, however, there are always rare exceptions.